PRIVACY POLICY FOR INTELIUS

Date of last revision: April 07, 2025

• 1. Introduction
• 2. Information Collection Practices
• • I. TYPES OF INFORMATION COLLECTED
  • II. USES OF INFORMATION COLLECTED
  • III. COOKIES AND WEB BEACONS
  • IV. SHARING OF PERSONAL INFORMATION
  • V. INTEREST-BASED ADS
  • VI. EMAIL MARKETING
  • VII. CONTESTS, SWEEPSTAKES, SURVEYS
  • VIII. REFER-A-FRIEND PROMOTIONS AND SIMILAR INCENTIVE PROGRAMS
  • IX. TESTIMONIALS
  • X. CUSTOMER CARE INTERACTIONS
  • XI. OTHER AUTOMATED DECISION MAKING
  • XII. DATA TRANSFERS
  • XIII. RETENTION OF PERSONAL INFORMATION
• 3. Confidentiality and Security of Personal Information
• • I. USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION
  • II. SECURITY
• 4. Third-Party Sites
• 5. Updates and Changes to Privacy Policy
• 6. Children’s Information
• 7. Supplemental Notice for Nevada Residents
• 8. Additional Information for Residents of California, Virginia, Connecticut, Utah, Colorado, Texas, Delaware, Montana, Oregon, Iowa, Nebraska, New Hampshire, New Jersey
• • I. PERSONAL INFORMATION WE COLLECT AND SHARE
  • II. USE OF PERSONAL INFORMATION
  • III. SALES/SHARING OF PERSONAL INFORMATION
  • IV. YOUR RIGHTS AND CHOICES
  • V. CALIFORNIA PRIVACY RIGHTS DISCLOSURE
• 9. Publicly Available Information
• 10. Rights Available To Specified Covered Person Such As Judges And Law Enforcement Officers
• 11. Supplemental Notice for Washington Residents
• 12. Contact Information

1. Introduction

This Privacy Policy describes the information processing practices of Intelius, LLC ("Intelius", “we”, “us”, "our" or similar pronouns) on the intelius.com website intelius.com website https://www.intelius.com/, its mobile application, and all subdomains and feeder sites with other domains that we operate to direct traffic to intelius.com, collectively, the "Site"). This Privacy Policy is only applicable to the Site and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that may differ materially from this Privacy Policy. This Privacy Policy is expressly incorporated into our Terms of Use, which govern your use of our Site.

NOTICE TO RESIDENTS OF CALIFORNIA, VIRGINIA, CONNECTICUT, UTAH, COLORADO, TEXAS, DELAWARE, MONTANA, OREGON, IOWA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY: Additional privacy policies, specifically developed and maintained for residents of California, Virginia, Connecticut, Utah, Colorado, Texas, Delaware, Oregon, Iowa, Nebraska, New Hampshire and New Jersey are found within this Privacy Policy. If you are a resident of these states, you may have additional rights regarding our use of your Personal Information. To learn more about your privacy rights, click this link.

2. Personal Information Collection Practices

I. PERSONAL INFORMATION COLLECTED

We collect a number of different types of information about you when you visit the Site and use the Site (collectively, “Personal Information”):

1. User Information. User Information is the information that you provide and that we and our customer care team collect from you when you use our Site or if you communicate with us by phone, email, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms, surveys, or contest entries. User Information may include: (1) Contact Data (such as your name, mailing address, and e-mail address); (2) Financial Data (such as your account or credit card number); and (3) Demographic Data (such as your zip code and age).

2. Traffic Data. Traffic Data is data we may automatically track and collect when you visit our Site, such as: (1) Event Data, which includes: (i) Internet Protocol ("IP") address, (ii) access times, (iii) browser type and language, (iv) Internet Service Provider ("ISP"), (v) the pages you visit on our Site, (vi) the Content you view on our Site, and (vi) the URL of the page that referred you to our website; (vii) any data input on the Site; (2) domain servers; and (3) types of devices you use to access the Site, including your Device ID and operating system. Traffic Data also includes data collected from Cookies, Web Beacons and other technologies, as described separately in this Privacy Policy, and may include information we receive from third parties, such as social media or analytics companies.

3. Third Party Data. Third Party Data is the information we may obtain from a third party through your use of our services, including from social media, credit reporting agencies and financial institutions, public sources, and private sources and data providers. Such data may include your credit score, financial transaction and account information, and personal identifying information.

4. Information We Infer. We may derive information or draw inferences about you based on information we collect about you. For example, based on your browsing or purchases, we may infer your interest in certain of our products or brands, or information about your purchasing activities over time.

While we also source Publicly Available Information from various publicly available databases, government entities, commercial data providers, and websites to create our reports and provide the services and materials on our Site, that information is not considered Personal Information under applicable law or this Privacy Policy. See Section 9 below for more information regarding Publicly Available Information and any options we may provide you to limit the display of that information on the Site.

II. USES OF PERSONAL INFORMATION COLLECTED

Your Personal Information may be used for a variety of activities, including to:

• Operate, maintain and improve the Site and its services;
• Enable you to access and use the Site;
• Send you notices, updates, security alerts and support and other messages;
• Provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and invoices;
• Respond to your comments, questions, and requests and provide customer service and support;
• Monitor and analyze trends, usage, and activities in connection with the Site and services it provides for marketing or advertising purposes;
• Investigate and prevent suspicious or fraudulent transactions, unauthorized use of the Site and other illegal activities;
• Personalize and improve the Site, and provide content, features, and/or advertisements that match your interests and preferences;
• Send you push notifications to update you about the Site’s offerings. If you no longer wish to receive these types of communications, you may turn them off on your browser or device. Instructions on how to control push notifications are located here: https://www.intelius.com/help/disable-notifications/.
• To ensure you receive proper notifications, we collect certain information about your device such as operating system and user identification information;
• Link or combine with other information we receive from third parties to help understand your needs and provide you with better service;
• To verify your qualifications and identity for certain products or services and to bill you for products and services;
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
• For testing, research, analysis, and product development
• For legal purposes consistent with applicable laws;
• To facilitate the operation of and improve the technologies made available when you interact with us and the Site, including AI technologies; and
• For other purposes that are essential to the Site’s functionality.

In addition, we use Publicly Available Information to provide our services to you and other users, and otherwise generally to improve and operate our Site.

III. COOKIES, WEB BEACONS & LOCAL STORAGE

Cookies, pixels, and web beacons are small text or graphics files that are stored on your computer when you visit certain web pages. We collect information through cookies, pixels, web beacons, and other tracking technologies about your web browsing activities, such as the address of the page you are visiting or the referring or exiting pages you have visited, the date and time you are viewing the page, your browsing environment, your IP address, your geographic location, and your device or display settings. We may use cookies, pixels, web beacons and other local storage on our Site for the following purposes:

• Detecting security incidents and for fraud prevention;
• Understanding traffic patterns and the number of visitors to the Site and other websites that we partner with;
• Understanding how you use and interact with the Site;
• Improving our products and services;
• Personalizing and optimizing your experience on the Site, including providing content, features and/or advertisements that match your interests and preferences;
• Providing individual or aggregate auditing, research, modeling, and reporting for our advertisers and other partners;
• Storing your password so you do not have to re-enter it each time you visit the Site; and
• Managing our Site.

Please note that some of these tracking technologies may be placed by us (first party) or by a third-party service provider who performs these functions for us, such as Google Analytics, Meta or others. These service providers may have their own privacy policies which you may have already agreed to if you have browsed those sites or used those tools before visiting our Site. You can control our use of cookies using the cookie consent tool we provide on our Website, by adjusting your browser settings, or by contacting us as set forth in “Contact Information” below. See Section 2.V, Section 8.III and Section 8.IV for more information. Your right to modify tracking and cookie settings may depend on the jurisdiction in which you live or the jurisdiction from which you are visiting our Site.

We may also use local storage and session storage which create files on your device that we use for authentication and to store user preferences, application settings and cached data. You can delete these files by deleting your browsing data.

IV. SHARING OF PERSONAL INFORMATION

We may share your Personal Information with advertisers and other third parties as part of our service to you. We do not share your Financial Data with these third parties, though we may share Financial Data with business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Website. Those business partners agree to uphold the same standards of security and confidentiality described in this Privacy Policy, and they will only use your Financial Data to carry out their specific business obligations to us.

We also disclose your Personal Information for a business purpose to the following categories of third parties:

• Our affiliated companies, including our sibling, parent and related entities for business purposes consistent with this Privacy Policy, such as those who provide customer care and other technical support;
• Service providers, including but not limited to, who provide technologies and support consistent with the uses set forth in this Privacy Policy, such as data hosting, data analysis, data security, identify verification, payment processing, customer support services, customer care communication platforms (including AI technologies), and payment processing;
• Advertising partners and affiliates who may promote the Site or separate third-party products and services; provided, however, that we may only share your Traffic Data with these third parties;
• Other independent contractors or business partners with a legitimate need to access Personal Information in connection with services they are providing to us;
• Third parties to whom you or your agents separately and specifically authorize us to disclose your Personal Information in connection with products or services we provide to you;
• Law enforcement officers when appropriately requested in our discretion, and as required by applicable law, court order or government regulations;
• In the course of a review of our practices under the authorization of a state or federal agency or as necessary to properly respond to an inquiry or complaint from such an agency; and
• As required by applicable law, court order, or governmental regulations; and
• Other third parties as necessary or appropriate to protect the rights, property or safety of us, our customers, or others.

Lastly, if we are involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred, your Personal Information may be shared with third parties to effectuate this activity in accordance with applicable law.

If you are a law enforcement officer seeking information from us about one of our users, please reference our Law Enforcement Guidelines for further information.

We also may aggregate, de-identify, and/or anonymize any information collected through the Site or Services such that such information is no longer linked to your Personal Information. We may use and share this aggregated and anonymized information (which is no longer considered Personal Information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.

V. INTEREST-BASED ADS

We may also share your Personal Information with advertisers and other third parties who may use it for advertising purposes, including to serve targeted advertising on unaffiliated third-party sites. These companies may utilize cookies, pixels, web beacons or other technologies to collect user information (e.g., hashed, de-identified data, click stream information including pages viewed on our Site, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other websites to provide advertisements about goods and services likely to be of greater interest to you. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information about your online activities on the Site or other websites over time. For example, information collected across multiple sites may enable the ad network to predict your preferences and show you ads that are likely to be of interest to you. To opt out of these types of ads, please visit the Network Advertising Initiative for information about how to opt-out of interest-based advertising by their members.

See http://www.thenai.org for general information about the NAI and https://thenai.org/opt-out/ for the opt-out page. You may also visit https://optout.aboutads.info/?c=2&lang=E to learn about interest-based advertising and how to opt-out from online behavioral ads served by some or all participating companies. We do not control these opt-out links or whether any organization chooses to participate in these opt-out programs. Please note that you may need to opt out on each device and browser you use to access our Site.

VI. EMAIL MARKETING

To unsubscribe from receiving email messages from us, from our affiliates or from other third parties, click on the “Unsubscribe” link contained in each email or contact us via email.

VII. CONTESTS, SWEEPSTAKES, SURVEYS AND PROMOTIONS

We may conduct or co-sponsor contests, sweepstakes, or other offerings. In such circumstances, the Personal Information we obtain from you may be shared with our co-sponsor, who will be identified at the point in which you submit your information. Our co-sponsors will have the right to use your Personal Information for their own purposes, in accordance with their own privacy policies. If you do not wish for the Personal Information we obtain from you to be shared with our co-sponsors, please do not participate in these co-branded offerings.

VIII. REFER-A-FRIEND PROMOTIONS AND SIMILAR INCENTIVE PROGRAMS

We may offer referral programs, promotions such as sweepstakes, or other incentivized information collection programs. We may offer incentives to you such as discounts or promotional items or credit in connection with these programs, wherein you provide Personal Information regarding your friends or colleagues (such as their email address) and receive rewards when they sign up to use our Site. (The referred party may also receive rewards for signing up via your referral.) Alternatively, we may ask you to provide your Personal Information in exchange for a reward or participation in a promotion. If you provide Personal Information of yourself or another for these purposes, you represent and warrant that are authorized to do so. If you do not have such authority, do not provide the Personal Information. These programs are entirely voluntary and allow us to grow our business and provide additional benefits to you. The value of your information to us depends on how you ultimately use our Site, whereas the value of the referred party’s information to us depends on whether the referred party ultimately uses our Site. Said value will be reflected in the incentive offered in connection with each program. You may withdraw from the incentives at any time by contacting us.

IX. TESTIMONIALS

We publish testimonials provided by our customers on our Site in addition to other endorsements. If you provide a testimonial, we may publish it on our Site or otherwise use it consistent with this Privacy Policy and our Terms of Use, using your first name and last initial.

X. CUSTOMER CARE INTERACTIONS

We may also share your information with our customer care team and service providers who help provide the support, tools and technology to assist you and service your account. These tools and technologies may process and record your calls and correspondence and analyze your interactions with us and the Site. Advanced technologies, such as AI, may also be used to help streamline and automate the support that we provide you. We use the information that we collect to provide you support, address complaints, improve our products, services and the technologies that we use, and for other purposes set forth in this Privacy Policy.

XI. OTHER AUTOMATED DECISION MAKING

Automated decision making refers to a decision that is taken solely on the basis of automated processing of your Personal Information. We may use automated decision-making software for security reasons, such as to detect fraudulent or illegal actions, or to protect consumer safety. When we do so, you cannot opt out of the use of the decision-making technology. We do not use automated decision-making technologies to produce an adverse legal effect on you or to profile you.

XII. DATA TRANSFERS

Our Site is not intended for visitors outside of the United States and we do not direct our activities at users outside of the United States. If you are visiting the Site from a location outside of the U.S., your connection will be through and to servers located in the U.S. We also may transfer your data to third parties as necessary for the purposes set out in this Privacy Policy, which may mean your Personal Information is processed in or transferred to the U.S. and other countries and territories, which may have different privacy laws from your country of residence. Your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. We implement appropriate technical, contractual and organizational safeguards and measures to protect your Personal information when transferred consistent with applicable laws; however, by using the Site, you consent to the transfer to, and processing, usage, sharing and storage of your information in the United States and other countries.

XIII. RETENTION OF PERSONAL INFORMATION

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. All information you provide to us is stored on our secure servers or those of our third-party data storage providers.

We utilize the following criteria to determine the length of time for which we retain Personal Information:

• How long we have had a relationship with you or provided our Services to you
• The business purposes for which the information is used, and the length of time for which the information is required to achieve those purposes;
• Whether we are required to retain the information, or the information is otherwise necessary, in order to: comply with legal obligations or contractual commitments: defend against potential legal claims: detect or prevent potential illegal activity or actions in violation of our policies and procedures; secure our systems and online environment; or protect health and safety;
• The privacy impact on individuals of ongoing retention; and
• The manner in which information is maintained and flows through our systems, and how best to manage the lifecycle of information in light of the volume and complexity of the systems in our infrastructure.

3. Confidentiality and Security of Personal Information

I. USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION

At any time you may update your account information, such as your credit card, name and other identifying information that you provide when creating an account, by logging into your account and accessing your Account settings. If you need assistance, you may contact us via email at [email protected]. In the case that your credit card, user name, or password is lost, stolen, or used without permission, promptly contact us at [email protected] to update the Personal Information we have on file for you. We will respond to access requests within 30 days.

If you wish to deactivate your account, you can log in to your account and change your membership settings. If you need assistance, please email us at [email protected]. If you delete your account, please note that we may retain cached or archived copies of your information as required by law or for legitimate business purposes, including, for example, to comply with our legal obligations, resolve disputes, and enforce our agreements.

II. SECURITY

We use reasonable security measures to protect against the loss, misuse, and alteration of the information under our control consistent with applicable laws. However, no system is 100% secure, and to the maximum extent permitted by law, we do not accept liability for any unauthorized disclosure of your information.

4. Third-Party Sites

The Site contains links to websites not operated by us. We are not responsible for the privacy practices or the content of such websites. Please review the privacy policies of each site you visit. We may also make chat rooms, forums, message boards, features where you can comment on reports, news groups and other similar features that allow you to comment publicly, available to you. Please understand that any information that is disclosed in these areas becomes accessible to the public. You should exercise caution when deciding to disclose any information about yourself or others in a public forum.

5. Updates and Changes to Privacy Policy

We may update or modify this Privacy Policy by posting such update or modification on the Site, or by other means as required under applicable law. Any such change, update, or modification will be effective immediately upon posting on the Site. If you do not agree to the new changes, please stop using the Site.

6. Children’s Information

The Site is not directed to children under 16 (or other age as required for data processing under applicable law), and we do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has uploaded Personal Information to our site without your consent, you may contact us as described in Contact Information below. If we become aware that a child has provided us with Personal Information in violation of applicable law, we will delete any Personal Information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account if applicable.

7. Supplemental Notice for Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at [email protected] with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. If you have any questions, please contact us as set forth in Contact Information below.

8. Additional Information for Residents of California, Virginia, Connecticut, Utah, Colorado, Texas, Delaware, Montana, Oregon, Iowa, Nebraska, New Hampshire or New Jersey

I. PERSONAL INFORMATION WE COLLECT AND SHARE

The Personal Information Intelius has collected within the last twelve (12) months about you, as well as the categories of third parties with whom we have shared this information, are described in the table below.